Frequently Asked Questions

Everything you need to know about our handcrafted heritage apparel.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.

What is your return policy for apparel?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that custom-printed merchandise is final sale.

How do I ensure I choose the right size?

Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, Heritage Guitars is committed to ethical fashion. We use organic cotton and recycled polyester in our premium collections to minimize our environmental footprint.

Can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.